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Moon phases


Financial statements recevived

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Financial statements recevived  Empty Financial statements recevived

Post by jj Wed Mar 27, 2019 10:05 pm

Hi all,

I seem to be a little confused as to what the next move should be.

Last Friday received a correspondent with what seems to be all the statements of the account in dispute. On Monday received a correspondent with the following:

{Our client has advised us that this balance relates to a current account and as such, there is no legal requirement or obligation to sign an agreement to open this type of account. The account is exempt from part V of the consumer credit act 1974 and there is no agreement to provide you with.

O/C have advised us that you can check with your branch to see if they still hold a copy of your agreement, but they are not regulated to keep a copy.}

30 days where giving to fill and return a financial statement.

Reading the act, it doesn’t say anything about excluding current accounts, part VA which could apply has nothing other than a line of dots (does that mean stuff has been removed or yet to be added). It doesn’t even mention exemptions either. Is it true they don’t need to keep a copy of the agreement?

Are they fobbing me or do they have evidence to continue?

Should I write back to them or ignore them? If I have to write back I would assume it would be to say that they have not provided any proof or something like that.

Kind of stumped as to the next move, any ideas or advice would be appreciated.

Thanks.

jj
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