Search
 
 

Display results as :
 


Rechercher Advanced Search

Latest topics
» What have they done to GOODF
by discodave4093 Today at 6:46 am

» F**king System does my head in
by Tom Bombadil Today at 4:21 am

» Eating Out
by assassin Today at 3:12 am

» Residence and Domicile
by iamani Today at 2:39 am

» Spending Time Together
by assassin Today at 2:12 am

» Court hearing
by Itzme75 Yesterday at 11:02 pm

» asked for accounting and got back...
by Waffle Yesterday at 9:05 pm

» Has Anyone Ever Reminded Cabot Of Their Past?
by Waffle Yesterday at 8:24 pm

» Sajid "pants on fire"Javid
by mitch Yesterday at 7:41 pm

» New Old Member
by assassin Yesterday at 6:57 pm

» "We are applying for a warrant to change your meter"
by assassin Yesterday at 6:45 pm

» Messed up the 3 letters process
by petesomething Yesterday at 4:24 pm

» Net tightens round paedophile run councils (corporations)
by daveiron Yesterday at 3:54 pm

» Another One Surfaces
by daveiron Yesterday at 3:23 pm

» Sunday sunday
by ceylon Yesterday at 2:55 pm

» ESTOPPEL
by petesomething Yesterday at 8:43 am

» Australia version of the ebook
by Bruce0439 Yesterday at 7:35 am

» Link Financial
by discodave4093 Yesterday at 2:01 am

» Notice of Discontinuance - Court Hearing for Alleged Debt.
by assassin Yesterday at 1:20 am

» Hello New Member
by Steve Sat Oct 21, 2017 8:10 pm

» Are the DEMONS coming?
by Phillpots Sat Oct 21, 2017 7:35 pm

» Acting agent or debt purchaser?
by Indebttoo Sat Oct 21, 2017 6:57 pm

» Counter Claims
by kingkotton Sat Oct 21, 2017 1:49 pm

» A short clip from ‘Everything Is A Rich Man’s Trick’ that will either blow your mind. https://vimeo.com/184473343
by Society of the Spectacle Sat Oct 21, 2017 1:32 pm

» Statement of Assets and Liabilites
by Ausk Sat Oct 21, 2017 9:35 am

» More Northampton Nonsense
by kingkotton Fri Oct 20, 2017 10:38 pm

» 3 HOURS Winter & Fireplace Sound - Blizzard Sounds - Heavy Wind For Relaxation
by epsom Fri Oct 20, 2017 10:33 pm

» Beautiful Snow with Fireplace Sound
by epsom Fri Oct 20, 2017 10:32 pm

» Nottinham Meeting for Free Thinkers 21st October 2017
by Prometheus Fri Oct 20, 2017 10:26 pm

» Offal Wagons
by Tom Bombadil Fri Oct 20, 2017 10:22 pm

» Let's Have Some Tunes thread.
by Awoken2 Fri Oct 20, 2017 10:20 pm

» Social Media Soldiers - British Army 77th Bridage
by Society of the Spectacle Fri Oct 20, 2017 9:56 pm

» Thunderstorm At Sea Sounds For Sleeping, Relaxing ~ Thunder Rain Ocean Sea Lightning Ambience
by Tom Bombadil Fri Oct 20, 2017 9:39 pm

» The Rules for Rulers
by ceylon Fri Oct 20, 2017 8:35 pm

» 18600 rule
by petesomething Fri Oct 20, 2017 8:31 pm

» County Court Claim
by petesomething Fri Oct 20, 2017 7:20 pm

» Police whistleblower on child abuse and corruption interview
by Theatchet Fri Oct 20, 2017 6:15 pm


Lloyds mortgage compensateion

View previous topic View next topic Go down

Lloyds mortgage compensateion

Post by jss64 on Thu Jul 27, 2017 6:49 pm

590,000 Lloyds customers to get £480 back each - who qualifies and what Lloyds did wrong.

http://www.msn.com/en-gb/money/news/590000-lloyds-customers-to-get-%C2%A3480-back-each-who-qualifies-and-what-lloyds-did-wrong/ar-AAoTC9f?li=BBoPWjQ&ocid=mailsignout

Lloyds Banking Group has said it will refund all fees charged to customers who fell behind with their mortgage payments between 2009 and 2015.

Around 590,000 people are expected to get money back - sharing £283million in compensation between them - or £480 each on average.

Related: Lloyds takes £1bn hit for PPI and mortgage arrears

Jonathan Davidson, from banking regulator the FCA, said: “Ensuring fair treatment of customers, especially those in financial difficulties or who are vulnerable, is a key priority for the FCA.

"We continue to engage with Lloyds as it works to improve the way it treats customers in arrears.”

What Lloyds did wrong
When customers fell behind with their mortgages, Lloyds charged fees for arrears management and broken payments.

In some cases they also entered a litigation process - and charged fees for that.

The problem was that they didn't do enough to check their repayment plans were affordable first, and that put people in trouble - denying them funds as well as causing distress and inconvenience.


What they're handing back
After talking to the FCA, Lloyds said it will refund all fees charged to customers for arrears management and broken payment arrangements from 1 January 2009 to January 2016.

Anyone pushed into its litigation process in that period will also get unfair litigation fees back.

The bank has also said it will offer payments for distress and inconvenience - as well as money lost because people couldn't keep up with unsustainable repayment plans.

Oh, and that also includes interest on the fees and an extra 8% interest for customers deprived of funds.

What happens next
Lloyds will write to all affected customers to explain the refund they will receive and to prompt them to make a claim for any distress and inconvenience they may have experienced.

Lloyds will also advise customers to consider whether they suffered any consequential losses as a result of this issue, such as a direct debit fee charged because of a broken payment plan.

Customers do not need to take any action until they are contacted by the bank.

Shouldn't this apply to credit cards and loans as well?


jss64
Newb
Newb

Posts : 27
Join date : 2017-02-06

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum