Cabot / Resolvecall Help needed

by angelao1 Tue May 25, 2021 1:14 pm

Hi I wonder if anyone can help?

The situation is old RBS debt (not statute barred) for £9000 sold on to Cabot - 3 letter process carried out.

Now I have just received a letter from Resolvecall saying that if I do not respond within 7 days they will call round to discuss the matter.

I have received nothing from Cabot saying that they have appointed Resolvecall.

What is the best way to get rid of this latest bottom feeder? Is it a case of 3 letter process for a DC? Resolvecalls letter helpfully does not list a contact name so who would be the best person to reply to? their CCO?

Many thanks
Smile

by **daveiron** Tue May 25, 2021 1:18 pm

NOTICE-DO-NOT -IGNORE

I am in receipt of your communication of (date) where you have expressed your desire to call at this private property. Any and all access is denied unless and until you comply with the following requirements.

1. You contact me at this address via Royal Mail to request an appointment.
2. You must also supply the cash sum of £ 100.00 GBP ,being a deposit for payment in respect of my time ,as I do not work for free
3. The non returnable deposit will cover the first five (five) minutes of my time. Thereafter additional time will be charged at £ 30 per minute,payable in advance in cash.
4. To accompany your request for an appointment you must also enclose a copy of the following; Your valid Health and Safety risk assessment along with your Health and Safety method statement ,Also a copy of your current public liability insurance.
5. You are strictly forbidden to record on this property whether by video and or audio.
6. You will provide in advance of your arrival a copy of all paperwork and documents upon which you wish to rely upon,without exception. Such documents will only be accepted at my discretion .

I trust these terms are acceptable to you and I look forward to your request for an appointment along with the non refundable deposit.

by angelao1 Tue May 25, 2021 4:57 pm

Thanks

by man Tue May 25, 2021 7:01 pm

Nice response daveiron.

Yes, a Workman is worthy of his hire.

by angelao1 Sat Jun 12, 2021 1:06 pm

Hi

So notice posted and they didn't turn up but now getting automated calls to contact Resolvecall.

So far ignored them but a bit annoying.

What would be the best way forward? Brain has gone foggy and I don't want to make a mistake.

Thanks

by **Mrblue2015** Sat Jun 12, 2021 1:10 pm

Well done for posting the notice. Yes annoying but continue to ignore, better still, block their calls.

ALWAYS DEAL IN WRITING.

See see how they respond to the Notice...

by **daveiron** Sat Jun 12, 2021 2:15 pm

Ok another Notice, sorry i should have added it to the notice.

Send this personally to the ceo of whatever debt collector is contacting you.

NOTICE-TO-CEASE-AND-DESIST

I require that you immediately Cease and Desist from interfering in private and confidential affairs
You are a third party interloper and have no first hand knowledge of, or any right to intermeddle into my private and personal affairs.
.
Culpa est immiscere se rei se non pertinenti : It is a fault for anyone to meddle in a matter not pertaining to him.

You have obtained my personal data without my consent.

Therefore this notice contains a Data Subject access request to provide all data you hold relating to me,including but not limited to where you obtained the data from.
I expect your compliance within the time specified within the Data Protection Act 2018.

You only have my permission to contact me to supply in full the information pertaining to my Data Subject Access Request,and no other interactions or correspondence will be entered into whatsoever.

" You do not have my permission to contact me by any means other than
via Royal Mail."

by angelao1 Mon Jun 14, 2021 3:43 pm

Thankyou.

by angelao1 Fri Jun 25, 2021 12:11 pm

The position is that Resolvecall replied to Notice using their "completely original" letter.

They are still sending Robotcalls out

Then the response to the SAR they want a copy of my passport etc and email so they will reply. I don't think so

What would be a suitably subtle reply be to this bunch of cowboys?

Many thanks

Attachments

: Notice reply.docx You don't have permission to download attachments.(23 Kb) Downloaded 6 times

: Resolvecall SAR.docx You don't have permission to download attachments.(45 Kb) Downloaded 7 times

by **daveiron** Fri Jun 25, 2021 1:25 pm

Utter BS ,they have contacted you previously claiming an alledged debt,
They did not need your id to do this did they!

Complaint to ICO for refusal to comply with your SAR
Complaint to Ofcom for refusal to comply to your notice to discontinue
telephone calls.

by angelao1 Fri Jun 25, 2021 3:25 pm

Thats what I thought

Is there any format for complaining or just on their website?

by **Mrblue2015** Fri Jun 25, 2021 3:26 pm

https://ico.org.uk/make-a-complaint/your-personal-information-concerns/

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