Resolvecall refusing to disclose until they have my DOB

by loadsofdebt Tue Mar 07, 2023 11:39 am

Resolvecall chasing old debt on behalf of Cabot. Will not prove the debt, as they claim they need my DOB - can I tell them to get lost?

by **daveiron** Tue Mar 07, 2023 11:50 am

Welcome to the site, More info please (nothing identifying you)

by **LionsShare** Tue Mar 07, 2023 11:54 am

welcome from me too

by loadsofdebt Tue Mar 07, 2023 4:59 pm

daveiron wrote:Welcome to the site, More info please (nothing identifying you)

Cabot been lettering for years. Told them to prove it several times, nothing was done and the letters continued. Passed to Resolvecall, they turned up at doorstep - told to get lost unless they had proof.

Then the Cabot letters started again and we went through the same scenario. Back with Resolvecall again now, have written to them again telling them to prove the debt or any further calls are harassment. They wrote back stating they will not deal with me until I divulge my DOB. That is where we are at.

by **daveiron** Tue Mar 07, 2023 5:48 pm

If you want to get rid of cabot once and for all,take a look at the threads below
https://goodf.forumotion.com/t5263-the-new-goodf-approach-please-read-this-first
https://goodf.forumotion.com/t4987-notice-of-conditional-acceptance-for-debt-purchasers-only They work.

Send something along these lines to resolvecall

Notice to Cease and Desist
Notice to principal is notice to agent. Notice to agent is notice to principal.

I have received a letter informing me that you will be calling at my address in regards to an
alleged debt .
Take Notice your implied rights of access are hereby withdrawn.
This is Private property and all callers are strictly by appointment only & subject to my terms and conditions listed below.

Should you wish to make an appointment ,there is a standing charge of £ 5,000 per each appointment. ( I do not work for free) This appointment is for the duration of one (1) hour or part thereof.
A request for such appointment shall be made in writing not less than seven (7) days prior and shall include but not limited to the sum of £ 100.00 ,this being a non returnable deposit. It will also be accompanied by a copy of your Health and Safety risk assessment and method statement.
You will also provide details of your Public Liability Insurance .Three forms of identification will be required.
You will also provide 7 days prior to any appointment all documentation to provide your proof of claim of the alleged debt.

No recording ,whether video or audio is permitted upon this property and will be strictly enforced

by **Mrblue2015** Fri Mar 10, 2023 6:49 am

I second DI’s recent post. Resolvecall never came as a result of me using a version of DI’s notice Wink

Not sure why they are called Resolvecall. They resolve nothing Wink

.

by waylander62 Sat Mar 11, 2023 10:54 pm

i prefer to have a bit of fun with these idiots wherever possible

first thing i would do now is contact resolve call and request why they want your DOB ?

where do they go with that ?

if they say they can't proceed without it because they need to be sure you are who they think you are then... next thing i would do is ask them what the hell they are doing sending someone round to extort money from you if they dont know for sure you are who they believe you are !!

then the fun can start Wink

by **Mrblue2015** Sun Mar 12, 2023 11:05 am

Brilliant Waylander62, I hope you are keeping well.

by memegirl777 Sun Mar 12, 2023 1:16 pm

No advice but ,
Surely if they have been sending letters for "years " there's a good chance this is statute barred ?

All I did for this was send a well timed CCA in response to their 30 day before action letter ,
And wait ,

Resolvecall refusing to disclose until they have my DOB Cabot_10

So I wouldn't worry

by memegirl777 Sun Mar 12, 2023 1:50 pm

I also wonder ,
You state they are asking for DOB ,
This would suggest you are ringing them ?
They want it for ID .?
Have you sent a formal letter requesting the info ?
If not do so ASAP as you have given them a head start to request the info from the OCs ..

by loadsofdebt Tue Mar 14, 2023 12:02 pm

memegirl777 wrote:I also wonder ,
You state they are asking for DOB ,
This would suggest you are ringing them ?
They want it for ID .?
Have you sent a formal letter requesting the info ?
If not do so ASAP as you have given them a head start to request the info from the OCs ..

Everything has been in writing - they have now written back asking me to confirm phone numbers they hold on file, as I have failed to provide my DOB! LOL, you couldn't make it up!!

by waylander62 Tue Mar 14, 2023 12:55 pm

again i would simply write back to them and ask why they require confirmation of phone numbers and DOB ?

also state in your letter that their client ( cabot i think ? ) profess to be the data controller of your data and you suggest they contact their client for the information they require.

also ask them to explain their involvement in this alleged account are they acting as a collection agent or are they acting as an agent to obtain proof that you are who their client believes you are.

also make it quite clear that you require an explanation of why they sent an agent to ask you to give them monies when it is quite clear from their recent correspondence that they are not sure if you are who they think you are. ( depending on what the agent actually said to you )

these people are clueless and WILL shoot themselves in the foot, they have no power whatsoever and can do nothing without you agreeing to it.

by waylander62 Tue Mar 14, 2023 12:59 pm

oh and also state that you do not wish to be contacted by phone email or doorstep visits and only in writing therefore there is no need for them to be provided with any phone numbers.

by **daveiron** Tue Mar 14, 2023 2:34 pm

Dont let these muppets get under your skin,they are one of the easiest
to get rid of. usually only takes one letter.

by memegirl777 Tue Mar 14, 2023 2:40 pm

Are you emailing them ?
Or physical written letters ?

by loadsofdebt Tue Mar 14, 2023 3:00 pm

well, I don't know what has happened, but they don't like me any more - just received this by email:-

We refer to the above account which was passed to us for collection.

Our client has requested that we return this account to them.

by memegirl777 Tue Mar 14, 2023 3:09 pm

I would get this in lwritten etter form ..
Do not reply via email..
Write to them .
I always email myself letters print off 2 copies send one recorded to them .
Keep the other with post office / receipt / tracking stapled to the back .
When it has been signed for screenshot that too and staple that .
Where you emailing them ?
This would be why they where asking for above info .
Not that it's any of their business

by waylander62 Tue Mar 14, 2023 5:56 pm

as a matter of interest i read cabot have been writing to you for years ? how many years ?

there may be a reason they have recalled it ? close to statute barred ?

it is now where we need more information as it is back with cabot who will soon be back in contact.

do you have any of your own paperwork for this ?

by memegirl777 Tue Mar 14, 2023 6:14 pm

memegirl777 wrote:No advice but ,
Surely if they have been sending letters for "years " there's a good chance this is statute barred ?

All I did for this was send a well timed CCA in response to their 30 day before action letter ,
And wait ,

So I wouldn't worry

My first thought's exactly Waylander. ...

by **daveiron** Tue Mar 14, 2023 6:54 pm

I would send a DSAR to the original creditor.

by loadsofdebt Tue Mar 14, 2023 8:17 pm

waylander62 wrote:as a matter of interest i read cabot have been writing to you for years ? how many years ?

there may be a reason they have recalled it ? close to statute barred ?

it is now where we need more information as it is back with cabot who will soon be back in contact.

do you have any of your own paperwork for this ?

The threatograms they send refer to a certain bank I had an account with some 12-13 yrs ago but not an unsecured loan as stated on their paperwork. I have nothing on my credit file from said bank and am at a loss as to what it refers to.

by waylander62 Wed Mar 15, 2023 12:51 pm

as Dave said a good idea would be a SAR to the original creditor

Cabot must have an account number on all of their letters ? as per your original account number ?

so cabot state they have purchased an unsecured loan ? cabot may have replaced said bank with their own name on your credit file.

sorry but still a bit confused

by loadsofdebt Wed Mar 15, 2023 2:11 pm

waylander62 wrote:as Dave said a good idea would be a SAR to the original creditor

Cabot must have an account number on all of their letters ? as per your original account number ?

so cabot state they have purchased an unsecured loan ? cabot may have replaced said bank with their own name on your credit file.

sorry but still a bit confused

There is no Cabot nor the original bank on my credit file, I have checked them all with the 4 providers. The account number on Cabot's letters does not correspond with any account numbers I ever had with the bank.

I will wait for Cabot to write to me again now it has been returned to them and ask them again to provide proof of the alleged debt.

by **daveiron** Wed Mar 15, 2023 2:21 pm

Ok, so a DSAR to Cabot,you need to see exactly what this all refers to
and more importantly exactly what paperwork they have.

Remember everything is 'alleged' .do not admit to any debt.

by waylander62 Wed Mar 15, 2023 6:31 pm

agreed SAR to Cabot

no point in sending one to OC if you dont know what it relates to

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